Eight Universal Steps of Customer Centered Innovation Map

Customer centered innovation workshops and training ideas have created hype in the world of commerce but very few know all about the tricks and turns of the methodology. So, here are the steps of the right customer centered innovation map which can lead to the huge business success.

Customer Centered Innovation Map

The first and foremost fact about the customer centered innovation strategy is to keep the demands and requirements of the customers in mind, because the customers are the back-bone of the business who take you services and generate cash flow for you. Now, keeping this in mind let’s move forth to the CCI Map and its eight universal steps:

  • Define: This step is the base for all the next seven. This step indicates that the first thing which is needed to do is to determine the goals keeping the customer requirements in mind and plan resources accordingly.
  • Locate: The next step is to gather the items and resources that are needed to get the job done. Also the company must have the right and resourceful information and inputs regarding the step keeping the end product or goal in mind.
  • Prepare: Now, when you have assembled the right resources you need to get a proper, supportive environment to take the process further. The companies can hire or employ the guides to ensure the proper work setup as well as manage the whole work environment smoothly and in less time.
  • Confirm: The institutes need to determine the overall investment length and verify that they and their team is ready to perform the job perfectly. You can ask your reliable or pre-existing customers for their advice and confirmation for better results.
  • Execute: Take the process for the execution and start working over your plots and plans to get the desired results. Fasten the process by eradicating or preventing any problems or delays.
  • Monitor: This step is vital, as monitoring whether the job is being successfully executed or not is quite a crucial task. This step leads to a better, an error free and an improved execution which ensures rewarding results.
  • Modify: You can notice the need for the diversification as the market trends keep on changing once in a while. So, if it feels right to modify or alter the modules of the process do it and get the job done.
  • Conclude: As the name suggests this is the final step of the process which says conclude, means to end up the process by designing the products that simp0lify the process or to repeat the process with modification for further product generation.

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So, if you too have a dream to run a commercially successful business where profit is flowing from all the directions, you need to stop dreaming and start doing. You need to work for it, take an action, generate an idea, go innovative, follow the mentioned eight universal steps of customer centered innovation map and act smartly, because today’s business is all about smart work and intelligent strategies.

Design For Six Sigma –A Complete Overview

DFSS is the acronym for Design For Six Sigma. It is a business process that provides the proactive approach to design and monitor the key activities. DFSS is used to design or re-design a product or service from the ground up. In other words, we can say that it is a methodology or a process that is customer focused (customer oriented) as well as profit driven. The expected process Sigma level for a DFSS product or service can be 6 Sigma or higher depending the product.

When to Seek for DFSS?

Design For Six Sigma should be used while creating a new product, process, or service. As the incremental improvement cannot bridge the gap between the current process’ potential and customer demands. Hence, the people involved in the DFSS process, working and strategy should spend time understanding the errors of existing systems before they embark on a redesign methodology.

Methodologies Involved

The DFSS generally works on the methodologies like DMAIC and DMADV, where DMAIC stands for Define, Measure, Analyze, Improve and Control whereas, DMADV is the acronym for Define, Measure, Analyze, Design and Verify.

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What are DFSS Training Workshops?

This is a training program provided by certain companies which are expert in understanding business trends and current market needs and these experts train the business people or business aspirants, to deal with the complex situations and challenges that come along the business process. These innovation training workshops do not only provide the business people with the right training, but also provide the entrepreneurs with the certificates related to the training.

Moreover, the DFSS innovative workshops have a primary goal to help the businessmen grow the revenues in order to attract more customers to the organization. More revenue means more business outreach which leads to a rapid business growth.

Who Can Get Enrolled?

Most of the people usually get confused that these training programs are only for the business tycoons or business’ creative team, however, it’s not true. The DFSS training programs are for anyone and everyone who are somehow involved or related to the business industry, which include product developers, marketing managers, support representatives, etc. In fact, the more variety of people the better because one person gets the A to Z training, which is really beneficial for escalating the enterprise.

Hence, you see that the DFSS consulting programs and training as the DFSS’ Innovative Workshop is a great method for getting best commercial results, as it understands and works on the customer’s requirements and removes defects in order to build a much stronger brand.

Six Sigma- From Idea to the Methodology of the Product

After the liberalization by the government, the products reach throughout the world is increased, this result in a revolutionary increase in demand by overseas market, but the style of working didn’t get the kind of makeover it wants. After the emergence of pity errors it gave birth to the DFSS consultants, who are called as the expert of techniques because Methodology is what Six Sigma is about. So before going anywhere else, let’s start with the basic terminology for error proof process.

 What is six sigma master black belts?

 Six Sigma, a master black belt is a process where an eye grabs the product from the production process till it reaches the consumer; it is the duty of the six sigma official that there should be no error point by the eye of the consumer, these include the officials like Six Sigma-Black Belt, Consultant, Analysts, Functional Project Lead, Program Manager, Lead Analyst/Project Manager, Director of Operational Excellence, Business Process Manager or Senior Projects Manager.

Methodology is what Six Sigma is about

As I said before, It generally evolves two methods, the first method is used for the project, which already marked its presence still lacking somewhere, that kind of product evolves with the well defined and designed, measure, analyze, improve and control that is DMAIC. The second one is the design for six sigma, this is applied when making of a new product or its launching is going to be done, so that the product, process and service become defect-free, this process includes IDOV (Identify, Design, Optimize and Validate) and DMADV (Design, Measure, Analyze, Design and Verify).

Why six sigma is needed?

Before birth- When a product is yet to take birth, then companies use to hire DFSS consultants to take care of all the methods and till its launching, due to their serious concern over one product, it generally results in the successful survival graph of the product in the market.

 After birth- When a product is already released to capture its market, but still struggling to make the position, then also a six sigma black belt expert is hired to research the whole life and future of the product to apply certain changes in it which results in floating at the optimum level (most secured position) of the competition.

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The final remark

This process is basically discovered to perform the role of an inspector whose duty is to watch all the activities related to the product and its method, so that nothing bad can touch the product till it reaches the consumer, this is done by the black belts or commonly known as the DFSS (design for Six Sigma).